Callinter — a call analytics system

Nowadays, AI technology has become ubiquitous in our daily life and made a significant contribution to multifarious industries. It has also stepped into the realm of call centres. Callinter is built for call centres. It is a comprehensive call analytics system targeted for quality assurance, compliance, and incident detection.

To handle thousands of hours of call each day, the performance and stability of the analytics pipeline play a crucial part in the success of the system. …

Nicholas YI

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